Privacy Policy

Last updated: December 23, 2024

KDP CoverLab Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our book cover design service.

1. Information We Collect

1.1 Personal Information

We collect information that identifies you personally when you:

Create an account: Email address, name, and authentication credentials (via Auth0)
Subscribe: Payment information processed securely by Lemon Squeezy — we never store your full card details
Use our service: IP address, browser type, device information, and usage data

1.2 User-Generated Content

When you create book covers, we temporarily process images you upload, text content (titles, author names, descriptions), and design preferences.

Note: Your uploaded images and designs are processed client-side in your browser and are not stored on our servers permanently.

1.3 Automatically Collected Information

Cookies: We use essential cookies for authentication (Auth0) and session management
Analytics: We use privacy-friendly server-side analytics (Netlify) — no tracking scripts, no cookies required
Log data: Access logs, error reports, and security monitoring data

2. How We Use Your Information

We use your information to provide and maintain the service, process subscription payments, authenticate your account, send service updates, improve features, prevent fraud, and comply with legal obligations.

We will never sell your personal information, use your uploaded images for any purpose other than providing the service, share your designs publicly without permission, or send marketing emails without your consent.

3. Third-Party Services

3.1 Authentication — Auth0

Purpose: Secure user authentication and account management
Data shared: Email address, login credentials
Privacy policy: auth0.com/privacy

3.2 Payment Processing — Lemon Squeezy

Purpose: Secure payment processing and subscription management
Data shared: Billing information, email address
Privacy policy: lemonsqueezy.com/privacy
Note: We never store your full credit card details

3.3 Hosting — Netlify

Purpose: Website hosting, serverless functions, and server-side analytics
Data shared: Access logs, IP addresses
Privacy policy: netlify.com/privacy

4. Data Storage and Security

4.1 Where We Store Data

User accounts: Stored by Auth0 (encrypted at rest)
Subscription data: Stored by Lemon Squeezy (PCI DSS compliant)
Design credits: Stored in Netlify Blobs (server-side, tied to your account)
Your designs: Processed locally in your browser — not permanently stored on our servers

4.2 Security Measures

HTTPS encryption for all data transmission
Content Security Policy (CSP) headers
Secure authentication via Auth0 (OAuth 2.0)
Regular security updates and monitoring

5. Your Rights (GDPR / CCPA)

You have the right to access, correct, or delete your personal data; request data portability; withdraw consent from optional data processing; and lodge a complaint with your local data protection authority.

To exercise any of these rights, email: support@kdpcoverlab.com

6. Data Retention

Active accounts: Data retained while your subscription is active
Canceled accounts: Data deleted within 30 days of cancellation (unless required by law)
Uploaded images: Not stored permanently — deleted after export
Payment records: Retained by Lemon Squeezy for 7 years (tax and legal compliance)

7. Cookies and Tracking

Essential Cookies Only

We use only cookies necessary for the service to function:

auth0.*.is.authenticated — Authentication status
auth0.*.ssodata — Single sign-on session data

We do not use marketing or advertising cookies. Our analytics are server-side (Netlify) and require no cookies.

8. Children's Privacy

KDP CoverLab Pro is not intended for users under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately at support@kdpcoverlab.com.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place (Standard Contractual Clauses) to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date above and sending an email notification for material changes.

11. Contact Us

Privacy questions: support@kdpcoverlab.com
General support: support@kdpcoverlab.com
Website: kdpcoverlab.com

By using KDP CoverLab Pro, you acknowledge that you have read and understood this Privacy Policy.